Shipping policy

Orders are processed in the order they are received. Processing times are estimates and may vary based on order volume, holidays, product availability, or account verification needs.

Once an order is placed, we may not be able to make changes or cancellations.

Shipping timelines shown at checkout are carrier estimates and are not guaranteed. Cultured Beauty is not responsible for delays caused by carriers, weather, customs, delivery issues, or incorrect address information provided at checkout.

Please review your shipping information carefully before submitting your order. Cultured Beauty is not responsible for lost or delayed shipments resulting from incomplete or inaccurate address details.

If your order arrives damaged or if you received the wrong item, please contact [INSERT EMAIL] within 5 calendar days of delivery and include your order number and photos of the package and product.

Professional orders may be subject to additional review prior to shipment.